Features

Everything Rendel does, for your customers and your team.

Your customers get answers from their own account and tasks done in the app. Your team gets the console that messages them, measures it, answers when a person is needed and shows what to fix next.

In your app

What your customers get.

Answers

Their own data, shown as your app’s cards instead of a paragraph.

See how it works Try it in the demo console

Mira asks where her order is

Halden’s app reads her order through its own API and answers with the order itself.

list_ordersSucceeded

What can I find for you?

Ask in your own words. One sentence is enough.

Find white sneakers under $130 in size 42
Where's my order?
Return the Loopback Hoodie from my last order
Compare the Court Low and Court Mid

Where's my order?

Your Trail Runner 2 is out for delivery and should arrive today, by 6 pm.

Order H-20418

OrderedOct 7
PackedOct 8
ShippedOct 8 · Parcelway
Out for deliveryToday, 8:12 am
Delivered

Arrives today, by 6 pm

Parcelway · PW 4471 2290 18

Your order

Where to go from here

Return the Loopback Hoodie from my last order
What's your return policy?

Actions

Tasks done through your API, confirmed with a tap or undone with one.

See how it works Try it in the demo console

Changed on the card, done with one tap

Halden's shopper picks another size before she confirms.

Halden

Add the Court Low in 42 to my bag

Checking your app…

Size 42 is in stock. Confirm and the Court Low goes straight into your bag.

Add the Court Low to your bag?

ItemCourt Low, White

Size394041424344

Size43

Price$118

ConfirmGo back

Confirmed

Voice

They say what they need and the app does it.

See how it works Try it in the demo console

Asked aloud, answered in the app

Halden, an invented store. Mira holds the microphone, asks, and hears the answer’s opening.

HaldenVoice replies

Ask anything about this app.

Ask in your own words. One sentence is enough.

Where's my order?

Your Trail Runner 2 is out for delivery and should arrive today, by 6 pm.

Order H-20418

OrderedNov 3
PackedNov 4
ShippedNov 4 · Parcelway
Out for deliveryToday, 8:12 am
Delivered

Arrives today, by 6 pm

Parcelway · PW 4471 2290 18

Ask about a product or an order

Listening

Where's my order?

Checking your app…

Read aloud“Your Trail Runner 2 is out for delivery and should arrive today, by 6 pm.”Hear the voices

Memory

Remembers what each person prefers and uses it the next time they ask.

See how it works Try it in the demo console

Said once, used at checkout

Mira tells Halden’s assistant her size and where parcels go. A week later, her order card already has both.

Mobile SDK 0.59.0+ · Web SDK 0.38.0+

I’m a 43 in sneakers. And from now on, leave my parcels with the concierge.

Got it. I’ll keep both in mind for your next orders.

I'll remember: Size 43UndoI'll remember: Concierge deliveryUndo

Next week

Order the Court Mid for me.

Here it is, in your size, going to the concierge.

Place your order

Court Mid in white

Size: 43
Deliver to: Concierge
Total: $126

From your preferences · Size, Deliver to

Go backConfirm

Based on 2 of your preferences

Your brand

Looks like your app on iOS, Android and the web.

See how it works Try it in the demo console

Change it once. Every answer follows.

Halden's Appearance editor, with its assistant beside it.

AppearanceHaldenv2 liveUnsaved changesv3 livePublishPublished. Your users get Experience, Appearance and Voice together on their next launch.

Colours

Background#F2F2EF

Text#141414

AccentAnything the user can act on, and nothing else.#1E3A2B#B4532A

Text on the accent#FFFFFF

Shape

Card corners616

Button corners6999

Experience, Appearance and Voice go live together, for every user, on their next launch. Every published version can be put back from Published versions, so this is reversible.

Keep editingPublish

For your team

What your team runs from the console.

Engage

Messages people asked for, written for you and sent with one tap.

See how it works Try it in the demo console

65 people asked. One message is ready.

Halden, an invented store with Rendel inside: the people who want the same thing, the message Rendel wrote for them, and where it lands.

Halden

Court Low$118
Trail Runner 2$145
Merino Crew$96
Packable Rain Shell$124

Ask

Halden

Find white sneakers under $130 in size 42

Ask about a product or an order

Saturday

9:41

Haldennow

New in, and it's what you asked for

Court Mid is here, at $126. Use code SOCKS for free socks with any sneakers.

Suggestions

65 users want white leather sneakers. 41 of them qualify for free socks with any sneakers. Reach them?

Push, In the app, and a card in Halden

Court Mid is here, at $126It matches what you asked for: white leather sneakers under $130. Use code SOCKS for free socks with any sneakers.

Send to 65 usersEditNot now

On its way to them now. See it in History

Send to 65 users now?

Live users of Halden in White leather sneakers get it. Once it goes out, it cannot be called back.

CancelSend now

Analytics

What people did, what they asked, and what got solved.

See how it works Try it in the demo console

Analytics

InsightsExploreValueOperations

Rendel suggests

What to fix first, found in your app's data overnight. Each one is a tap away.

Where people stop

64 people stopped at Checkout, and some asked Rendel about it there first.

People who got an answer there went on at 74%; those who did not, at 31%.

A comparison, not proof.

Got an answer74%

Did not31%

How much does shipping cost to my address?31 questions · no answer yet
Can I pay with Apple Pay?12 questions · answered
Can I send it back if it doesn’t fit?8 questions · answered

Add the answer to KnowledgeSee the funnel

Questions to answerHow much does shipping cost to my address?

Human support

Your team answers inside the app, with the conversation in hand.

See how it works Try it in the demo console

One conversation, on both sides

What your customer writes in your app, and what your team sees in the console, as it happens.

Support

1 person is waiting for your team2 people are waiting for your team1 person is waiting for your teamAvailable

Your turnTheir turnResolved

Ethan Evansnow

New message

Noah Clarke14 min

The box arrived crushed and the left shoe is scuffed. They want this sorted.

Pick a conversation to answer.

Ethan EvansIn the app now

What they needVerified by your app

Wants to swap for one size up and needs the new pair by Friday.

Written by Rendel from their messages, not checked.

Them

These run small and I need a 44 by Friday. Can I talk to a person?

Nadia

Yes, I can swap those for a 44. Exchanges are free, and we send the new size before the old pair comes back, so it will reach you before Friday. Would you like me to set that up now?

Write a reply, or type / for a saved replyYes, I can swap those for a 44. Exchanges are free, and we send the new size before the old pair comes back, so it will reach you before Friday. Would you like me to set that up now?

AddDraftNoteSend

Halden

Ask anything

Halden team

Here · replies in about an hourNadia is here · replies in about an hour

These run small and I need a 44 by Friday. Can I talk to a person?

Your message is with the Halden team.

The team is here and usually replies in about an hour.

Nadia is typing…

Nadia from Halden is helping you

Nadia · Halden team

Yes, I can swap those for a 44. Exchanges are free, and we send the new size before the old pair comes back, so it will reach you before Friday. Would you like me to set that up now?

Improve

Answers ready for what it missed, and requests counted by who asked.

See how it works Try it in the demo console

To do

Questions to answer

asked 9 times · 7 peopleSaid it could not

Do you deliver on Saturdays?

Which answer is right for Halden?

1Not yet: deliveries run Monday to Friday, usually within 2 to 4 working days.SuggestedFrom your source “Shipping and delivery”

2Yes, in Amsterdam and Istanbul: orders placed by Friday noon can arrive on Saturday.A guess, confirm it

Rendel will learn

Saturday delivery

Not yet: deliveries run Monday to Friday, usually within 2 to 4 working days.

Add to Knowledge

Requests to build

Pick up in a studio

Open

31 people in 30 daysRisingasked 40 times

How they asked

“click and collect?”Open conversation
“Siparişimi mağazadan alabilir miyim?”Open conversation

Getting started

How it goes into your app.

Setup by your agent

Your coding agent adds it and fills in the console.

See how it works Try it in the demo console

Halden’s setup, as Home showed it

Each step lands on Home as the agent works.

Home

Waiting for Claude CodeClaude Code is setting up HaldenClaude Code set up Halden

Connect Claude Code to Rendel below, then paste the prompt. This page fills in as it works.It works in your project and writes here as it goes. Leave this page open to follow along.5 files changed in your code

Progress: 0 of 13 steps2 of 13 steps3 of 13 steps4 of 13 steps5 of 13 steps6 of 13 steps7 of 13 steps8 of 13 steps9 of 13 steps10 of 13 steps11 of 13 steps12 of 13 steps13 of 13 steps
Agent: Claude Code
Status: WaitingWorkingSetup complete

Waiting for your agent
Agent connected
Reading your code
Installing the SDK
Connecting your users
Applying your lookLogo uploaded
Defining the assistant“Halden” · en
Filling the knowledge base9 sources · 9 indexed
Connecting screens4 planned · 3/4 registered
Connecting actions8 read · 3 write
Building and verifyingRun the app once with the test key. This step turns green when it calls in.The app called in
Test conversation5 check questions5 of 5 answered from your information or your app
Ready

Latest from your agent

The tree is clean. Working on a new branch, rendel/setup.Flutter app with go_router. An API client for api.halden.example, and email sign-in.Added the Rendel SDK. Rendel.init runs before runApp: test key in debug, live key in release.identify at sign-in, reset at sign-out, and the user’s token handed to the SDK.Read the theme: four colours, the logo, and the assistant’s name from your app.Wrote 9 knowledge sources from your app’s copy.Registered 3 screens and declared Wishlist. Saved 6 API calls as actions.Tests and a debug build pass. Running the app once with the test key.The tree is clean. Working on a new branch, rendel/setup.Flutter app with go_router. An API client for api.halden.example, and email sign-in.Added the Rendel SDK. Rendel.init runs before runApp: test key in debug, live key in release.identify at sign-in, reset at sign-out, and the user’s token handed to the SDK.Read the theme: four colours, the logo, and the assistant’s name from your app.Wrote 9 knowledge sources from your app’s copy.Registered 3 screens and declared Wishlist. Saved 6 API calls as actions.Tests and a debug build pass. Running the app once with the test key.Committed on rendel/setup. Not pushed.

Left for you

Add the push key in Settings › Channels so follow-ups can go out as notifications.
Check the persona's tone before going live.

Committed on rendel/setup. Not pushed.

See the team’s side working.

Halden’s console, an invented store with Rendel running. Yours for two hours, no sign-up.

Try the console

Put it in your app this week.

Start free on your own, or tell us what your customers do most and we’ll show you that exact workflow, working, in a tailored demo.

PilotFree400 messages a month
Starter$199 / month4,000 messages a month
Growth$799 / month20,000 messages a month

Start with the Pilot Book a Demo

Every plan, and the estimator Or try a live store’s console first, yours for two hours

Prefer email?

sales@rendel.ai

Prefer to write first?

Tell us about your app and we’ll show the right workflow in a tailored demo.