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Use cases
13 October 2026 · 1 min read

Start an insurance claim by describing what happened

In short

A policyholder describes what happened. Rendel builds the claim form the request needs, fills in what they already said, asks only for what is missing, and submits the claim through your API when they confirm.

A form that takes shape as they talk

The form is built from your claim action's schema, so it asks for exactly the fields your system needs and nothing else.

In Shieldwell, a demo app

Asked: “I had a fender bender. Start a claim.”

Answered: Sorry about that. If anyone is hurt, call 112 first. Otherwise, tell me what happened and I'll file it on your auto policy once you've checked it.

Questions

  • Yes. People can attach a photo or a file, or take one, if you turn attachments on.

See Rendel do this in an app like yours.

Rendel is an AI assistant inside your own app. Customers ask in their words, and the order is tracked, the card frozen or the return started right there, without a support ticket.

Put it in your app this week.

Start free on your own, or tell us what your customers do most and we’ll show you that exact workflow, working, in a tailored demo.

  • PilotFree400 messages a month
  • Starter$199 / month4,000 messages a month
  • Growth$799 / month20,000 messages a month
Every plan, and the estimator

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